Free, jargon-free guides on fighting UK disputes. Know the law. Know your rights. Write the letter.
Dismissed without proper process? Under the Employment Rights Act 1996 you have the right not to be unfairly dismissed. Here's exactly what to do — and the letter that forces employers back to the table.
Banks are now legally required to reimburse APP fraud victims up to £85,000 under PSR mandatory reimbursement rules in force since 7 October 2024. Here's what the law requires and how to claim.
A Subject Access Request forces any UK organisation to hand over all personal data they hold on you. Here's what to write, who to send it to, and what to do if they ignore it.
The Financial Ombudsman Service is free, independent, and powerful — but most people don't use it correctly. Here's the exact process, the 8-week rule, and what makes a complaint win.
UK261 entitles you to up to £520 per passenger for delayed flights. Airlines count on you giving up. Here's how to write the letter that makes them pay.
A pre-action protocol letter is the most powerful document you can send before taking a dispute to court — and in many cases, sending it means you never have to.
Section 75 of the Consumer Credit Act 1974 gives you joint liability against your credit card provider for purchases between £100 and £30,000. Most people have never used it.
Companies ignore complaints because they can. Here's the psychology behind it, and what a formal letter citing legislation does differently.
Your landlord has kept your tenancy deposit. Here's exactly what the law says, what Tenancy Deposit Protection requires, and how to get your money back.
A private parking ticket and a council PCN are completely different things with different rules, different appeal routes, and different consequences if you ignore them.
Most private parking charges are never enforced in court. Here's exactly how to appeal using UK law — Protection of Freedoms Act 2012, POPLA, and more.
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