Refund & Complaints Policy

Last updated: 21 September 2026

For support, a service complaint or a refund request, use Contact & Support or email team@fightmycorner.org. Please include your order reference where you have one and explain the outcome you are seeking.

1. Resolving a problem

If an available paid service does not match the information shown at purchase, tell us what has gone wrong. Where appropriate, we will investigate and may correct an error, provide a replacement, or offer a refund. We aim to respond to complaints within two business days.

2. Refund requests

You may ask for a refund within 14 days of purchase. We assess each request against the service supplied, the information presented at checkout and your statutory rights. Where digital services have begun with your express agreement, your cancellation rights may be affected to the extent permitted by law.

3. What to include

→ Your name and the email address used for the order.
→ The order reference, if you have one.
→ A clear description of the issue and the outcome you are seeking.

4. Important limits

Fight My Corner is a self-help tool, not a law firm. We cannot guarantee the outcome of a dispute, and a refund decision does not determine liability between you and the other party. Read the Legal Disclaimer and Terms of Service for the wider service terms.